【Opening Hours】
Open: 10 a.m. to 6 p.m.
Closed: Saturdays, Sundays and national holidays
【How To Place an Order】
Go to your “Cart” and check “Your purchase” page.
Please log in if you are already registered as our member.
If you do not wish to be registered as our member, you will be directed to a page where you will be asked to enter your information in the process of purchasing.
【Payment】
We only accept DTXY (TXY Classic) payments at the online shop.
■Your DTXY Payment
How to pay from Wplus Wallet:
1. Tap “Telomere” and then “send”.
2. Tap “contact” and choose “DTXY shop”.
3. Enter your “Membership No.” and “Order No.” provided in this E-mail in “message” column.
Note: If “DTXY shop” is not displayed after tapping “contact”, please remit your payment by QR code.
1. Open Wplus Wallet, tap “Telomere” and then “send”.
2. Tap “QR Code” and scan the QR code below.
3. The transaction screen for DTXY Shop will be displayed. Enter the amount of transaction, then your “Membership No.” and “Order No.” provided in this E-mail in “message” column.
Please choose “Telomere” in “Crypto” when you make a transaction from Wplus Wallet.
(Make sure not to choose “Telomere Classics” by mistake.)
■Your TXYC Payment
Note: When sending “Telomere Classic” from your Wallet, some of your Ethereum (001ETH – 0.002ETH) will be charged as a commission.
Please make sure that your Wallet has enough Ethereum in advance.
“Telomere Classic” remmitance destination is provided in【Your order confirmation】E-mail which we will send once you purchase our item/s.
Please read it carefully.
【Delivery/Shipping Fee】
The flat-fee shipping: 3DTXY.
It takes approximately 7 – 10 days for your order to be delivered.
Please be reminded that it may be delayed due to traffic condition.
【Returns/Exchanges】
We do not accept returns or exchanges unless you contact us within 7days of receiving your package, if the product is used and opened, or the request is due to your personal preferences. Thank you for your understanding.